Store Manager

FFI

Recommend and advise on best practices of picking and packing to improve Customer experience.

Advise on mechanisms/ processes leading to correct picking/ packing/ billing of Customer orders using appropriate tools and dashboards.

Guide partners on proper usage of dashboards and other portals to prevent any inaccuracies leading to Customer impact.

Assess the quality on cleanliness, hygiene and DE issues and suggest measures to enhance smooth Ops leading to better Customer experience.

Advise on speed perception and order fulfillment. Recommend best practices of the same to improve Customer experience.

Provide recommendations to partners for continuous improvement on delivering best Customer metrics.

Provide recommendations on the training aspects required to deliver/improve Customer metrics.

Provide recommendations to the partners regarding the change in demand pattern/ spike in order volumes due to holidays/ peak season and suggest/ propose measures to prevent any Customer impact.

Experience : 1 - 3 Years

No. of Openings : 5

Education : Any Bachelor Degree

Role : Store Manager

Industry Type : FMCG / Food / Beverages

Gender : Male

Job Country : India