The Store Manager is responsible for overseeing all aspects of daily operations within the store. This role includes managing staff, ensuring high levels of customer satisfaction, driving sales, and maintaining operational standards to achieve the store's financial goals. The Store Manager plays a critical role in creating a positive shopping experience for customers and leading a motivated team to ensure the store's success.
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Key Responsibilities:
1. Drive store sales and profitability
2. Ensure exceptional customer service standards are met by training staff and setting performance expectations. Address customer concerns and inquiries promptly to enhance customer satisfaction and retention.
3. Recruit, hire, train, and develop store staff, ensuring a strong team that reflects the companys values and business objectives.
4. Manage inventory control by monitoring stock levels, conducting regular audits, and minimizing shrinkage.
5. Maintain the stores physical appearance, ensuring cleanliness and organization in compliance with company standards.
6. Manage the administrative functions of the store, including cash management, financial reporting, and compliance documentation.