Spa Manager

Mantra Wellness Ltd

position responsibilities and accountabilities

• demonstrate sincere customer focus and true appreciation for the guest experience.

• develop and implement spa goals, policies and procedures.

• responsible for leading the efficient and effective spa operations including short- and long-term strategic planning.

• develop and maintain adequate professional product program.

• maintain establishment and employee professional licenses.

• maintain pricing integrity and spa standards.

• produce annual marketing plan in conjunction with the mantra wellness spa.

• assist with the annual public relations program; . calendar of events, media, etc.

• identify new business and marketing opportunities.

• ensure compliance with mantra wellness spa policy and procedures.

• planning services include food and beverage service and activities and any special requirements or events.

• promote and sell customized spa programs to conference groups as required.

• liaise between the hotel front office and sales operational departments; clients and guests for conference groups; and guests as required.

• manage, train, and motivate all spa co-employees.

• perform department annual employee performance development plans.

• biweekly spa employee schedules and department payroll.

• maintain thorough knowledge of competitors, including location, product offering, pricing and promotions, and sales techniques.

• establish and maintain a professional business relationship with all vendors.

• ensure equipment and physical facility in peak condition including cleanliness and repair.

• develop, follow and ensure that all safety and emergency policies, procedures and practices and adhered to.

• participate in the annual budgeting and forecast process.

• control costs of good purchased, service supplied and labor necessary.

• attend mantra wellness spa communication meetings as necessary.

• perform all other related duties assigned by the management.

• ensure guest, team and personal health and safet

• Experience

  3 - 9 Years

• No. of Openings

  5

• Education

  Higher Secondary

• Role

  Spa Manager

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office