Responsibilities:
1. Provide technical support to customers via phone, email, or chat to troubleshoot and resolve software issues
2. Work closely with software developers to communicate customer feedback and bug reports
3. Conduct software testing and quality assurance to ensure products meet customer requirements and industry standards
4. Create and maintain technical documentation and user guides for software products
5. Collaborate with cross-functional teams to improve software functionality and user experience
Experience
1 - 2 Years
No. of Openings
1
Education
Graduate (B.A, B.Com, B.Sc, B.Tech/B.E)
Role
Software Support Engineer
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery