Soft Skills Trainer

FiveS Digital

Job description

Role is positioned as Subject matter expert for Soft Skills and Behavioral Training

Key responsibility includes providing training and upskilling of resources hired as fresh graduates for working in customer facing roles

Design and develop the training content

Design and develop the regular assessments to understand the effectiveness of the training

Track individual performance during and after the trainings and conduct refresher sessions on need basis

Work closely with operations to address the key concern areas in operations arising from knowledge gaps

Responsible for managing the expectations from Internal and External Stakeholders.

Required Profile/ Experience

Experience in Soft Skills/ Behavioral Training

Excellent spoken and written communication

Good knowledge of MS Excel is mandatory

Must be deadline oriented

Excellent Team Player and Good Judgment Skills

Experience : 1 - 2 Years

No. of Openings : 10

Education : Any Bachelor Degree

Role : Soft Skills Trainer

Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities

Gender : [ Male / Female ]

Job Country : India