Service Relationship Manager - Nashik Candidates Only Freshers

Strong communication in English & Hindi

The Service Relationship Manager is responsible for building and maintaining strong, long-term relationships with customers. This role focuses on improving customer satisfaction and understanding customer needs.

Key Responsibilities

Develop and maintain positive relationships with new and existing franchisers.

Act as the primary point of contact for inquiries

Understand needs and provide solutions

Monitor customer satisfaction and address concerns or complaints promptly

Collaborate with sales, marketing, and support teams to improve customer experience

Identify opportunities to increase retention.

Analyze data and feedback to improve services and processes

Prepare regular reports for performance satisfaction, and engagement

Required Skills and Qualifications

Bachelor's degree in business administration, Marketing, or a related field (preferred)

Proven experience in CRM or franchise service

Strong communication, negotiation, and interpersonal skills

Excellent problem-solving and conflict-resolution abilities

• Experience

  0 - 2 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Service Relationship Manager

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  CAREER CLUB CONSULTANCY, NASHIK