Interview For Client Servicing Executive || 10th Pass - Freshers

key responsibilities:

1. respond to customer inquiries: provide timely and accurate responses to customer queries through phone, email, or chat.

2. handle customer complaints: address and resolve customer complaints in a professional and efficient manner to ensure customer satisfaction.

3. process orders: assist customers in placing orders, updating order status, and coordinating order fulfillment.

4. provide product information: educate customers about products, services, and promotions to help them make informed purchasing decisions.

5. maintain customer records: update and maintain customer information and interactions in the company's database or crm system.

required skills and expectations:

1. excellent communication skills: ability to communicate clearly and effectively with customers to provide assistance and resolve issues.

2. customer service orientation: strong focus on delivering exceptional customer service and building positive relationships with customers.

3. problem-solving skills: capacity to analyze customer needs and provide appropriate solutions to meet their requirements.

4. attention to detail: ability to accurately input and update customer information and orders.

5. ability to work in a team: collaborate with colleagues to ensure smooth customer interactions and support.

• Experience

  0 - 5 Years

• No. of Openings

  15

• Education

  10th Pass

• Role

  Service Associate

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Viswas Heritage Banjara Apartment, Flat No 302, Panchavathi Colony , Banjara Hills Road No3