Interview For Client Servicing Executive || 10th Pass - Freshers

Key Responsibilities:

1. Respond to customer inquiries: Provide timely and accurate responses to customer queries through phone, email, or chat.

2. Handle customer complaints: Address and resolve customer complaints in a professional and efficient manner to ensure customer satisfaction.

3. Process orders: Assist customers in placing orders, updating order status, and coordinating order fulfillment.

4. Provide product information: Educate customers about products, services, and promotions to help them make informed purchasing decisions.

5. Maintain customer records: Update and maintain customer information and interactions in the company's database or CRM system.

Required Skills and Expectations:

1. Excellent communication skills: Ability to communicate clearly and effectively with customers to provide assistance and resolve issues.

2. Customer service orientation: Strong focus on delivering exceptional customer service and building positive relationships with customers.

3. Problem-solving skills: Capacity to analyze customer needs and provide appropriate solutions to meet their requirements.

4. Attention to detail: Ability to accurately input and update customer information and orders.

5. Ability to work in a team: Collaborate with colleagues to ensure smooth customer interactions and support.

• Experience

  0 - 5 Years

• No. of Openings

  15

• Education

  10th Pass

• Role

  Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Viswas Heritage Banjara Apartment, Flat No 302, Panchavathi Colony , Banjara Hills Road No3