Service Advisor

Girnar Motors

jd :

#greet customers when they arrive at the parts and service center and direct them to an available mechanic

#consult with mechanics about necessary repairs and possible alternatives to expensive work

#provide customers with in-depth information about available aftermarket and oem (original equipment manufacturer) part options

#answer questions about service outcome (after consulting with mechanic if necessary)

#advise customers about warranty protections and potential cost savings

#help customers decide between trading in a car and fixing it through our shop

#manage and oversee the service centre's workflow and scheduling

#call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up

skill required :

#proven work experience as a service advisor or similar role

#a strong understanding of automotive technology and the automotive industry

#proficiency with industry-specific software

#excellent customer service, interpersonal and communication expertise

#strong organisational, decision-making and problem-solving skills

#relevant training and/or certifications as a service advisor

• Experience

  1 - 3 Years

• No. of Openings

  2

• Education

  B.E, Diploma

• Role

  Service Advisor

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office