Service Advisor

Girnar Motors

JD :

#Greet customers when they arrive at the parts and service center and direct them to an available mechanic

#Consult with mechanics about necessary repairs and possible alternatives to expensive work

#Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options

#Answer questions about service outcome (after consulting with mechanic if necessary)

#Advise customers about warranty protections and potential cost savings

#Help customers decide between trading in a car and fixing it through our shop

#Manage and oversee the service centre's workflow and scheduling

#Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up

Skill Required :

#Proven work experience as a Service Advisor or similar role

#A strong understanding of automotive technology and the automotive industry

#Proficiency with industry-specific software

#Excellent customer service, interpersonal and communication expertise

#Strong organisational, decision-making and problem-solving skills

#Relevant training and/or certifications as a Service Advisor

Experience : 1 - 3 Years

No. of Openings : 2

Education : Diploma, B.Tech/B.E

Role : Service Advisor

Industry Type : Automobile / Auto Ancillaries

Gender : [ Male / Female ]

Job Country : India