Service Advisor

JD :

Greet customers when they arrive at the parts and service center and direct them to an available mechanic

Consult with mechanics about necessary repairs and possible alternatives to expensive work

Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options

Answer questions about service outcome (after consulting with mechanic if necessary)

Advise customers about warranty protections and potential cost savings

Help customers decide between trading in a car and fixing it through our shop

Manage and oversee the service centre's workflow and scheduling

Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up

Skill Required :

Proven work experience as a Service Advisor or similar role

A strong understanding of automotive technology and the automotive industry

Proficiency with industry-specific software

Excellent customer service, interpersonal and communication expertise

Strong organisational, decision-making and problem-solving skills

Relevant training and/or certifications as a Service Advisor

• Experience

  1 - 3 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Service Advisor

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office