Senior Warden

Zolostays Property Solutions Pvt Ltd

Job description

Company: Zolostays Property Solutions Pvt. Ltd

Key Responsibilities :

1) Client servicing and Stakeholder management; Maintain a cordial relationship with the client

2) Operations management (Services: Housekeeping, Food, Repair and Maintenance, Wifi, Laundry,

Hostel Management); Should be able to handle at least 4-5 properties/hostels

3) Team handling; Should be able to manage a team of Caretakers, Wardens and Blue collared staff;

Should be able to keep the team motivated and focused; Should be able to handle a team of 4-5

wardens and 25-30 BCS

4) Maintain a Customer Satisfaction Score of 4+ out of 5 across all services

5) Ensure the P&L is profitable and the costs are as projected and approved

6) Process compliance; Central (Internal and external processes)

7) Training and development of the team; Should have the ability to make the team gradually grow

from a professional and personal standpoint

8) Invoices and payments; Ensure invoices are generated and submitted to the client management

within the stipulated time frame and collections to be done accordingly within the defined TAT

9) Escalation handling; Handle escalations pertaining to daily operations

Language: English (Speak, Read and Write) | Regional language (Speak, Read* and Write*)

Experience : 1 - 6 Years

No. of Openings : 4

Education : Diploma, Any Bachelor Degree

Role : Warden

Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities

Gender : [ Male / Female ]

Job Country : India