Senior Warden

Zolostays Property Solutions Pvt Ltd

job description

company: zolostays property solutions pvt. ltd

key responsibilities :

1) client servicing and stakeholder management; maintain a cordial relationship with the client

2) operations management (services: housekeeping, food, repair and maintenance, wifi, laundry,

hostel management); should be able to handle at least 4-5 properties/hostels

3) team handling; should be able to manage a team of caretakers, wardens and blue collared staff;

should be able to keep the team motivated and focused; should be able to handle a team of 4-5

wardens and 25-30 bcs

4) maintain a customer satisfaction score of 4+ out of 5 across all services

5) ensure the p&l is profitable and the costs are as projected and approved

6) process compliance; central (internal and external processes)

7) training and development of the team; should have the ability to make the team gradually grow

from a professional and personal standpoint

8) invoices and payments; ensure invoices are generated and submitted to the client management

within the stipulated time frame and collections to be done accordingly within the defined tat

9) escalation handling; handle escalations pertaining to daily operations

language: english (speak, read and write) | regional language (speak, read* and write*)

• Experience

  1 - 6 Years

• No. of Openings

  4

• Education

  Diploma, Any Bachelor Degree

• Role

  Warden

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office