Senior Travel Consultant

Role : Travel Consultant

Company: Life Pharmacy (-)

Job Location: Kochi, Kerala , India

Job Type: Full-Time

Experience: Minimum 6 years in travel consultancy or related fields

________________________________________

Job Summary

We are seeking an experienced and highly organized Senior Travel Consultant to join our dynamic travel operations team. The ideal candidate will have 7+ years of experience in handling end-to-end travel arrangements, including hotel reservations, ticket bookings (domestic and international), and logistics coordination for corporate or individual clients. This role requires attention to detail, strong vendor management skills, and a client-first approach.

________________________________________

Key Responsibilities

Hotel Reservations

€¢ Manage end-to-end hotel bookings (domestic and international) based on client preferences, budgets, and travel itineraries.

€¢ Negotiate rates and manage corporate tie-ups with hotel chains and accommodation providers.

€¢ Ensure accurate documentation, booking confirmations, and special client requests (., early check-in, late check-out, room upgrades).

€¢ Maintain updated records of preferred vendors and corporate rates.

Travel Ticket Bookings

€¢ Handle all air, rail, and bus bookings or other reservation systems.

€¢ Suggest optimal routes and carriers based on cost, convenience, and preferences.

€¢ Manage travel re-bookings, cancellations, refunds, and fare difference adjustments.

€¢ Stay updated with visa regulations, travel advisories, and airline policies.

Logistics & Ground Support

€¢ Coordinate ground transportation (airport transfers, intercity cabs, etc.) and other travel-related logistics.

€¢ Ensure seamless execution of complex itineraries, especially for group or corporate travel.

€¢ Track travel schedules, delays, and provide real-time support to travelers.

€¢ Support with travel insurance, forex requirements, and visa application processes.

________________________________________

Client & Stakeholder Engagement

€¢ Serve as the main point of contact for clients€”individual or corporate€”ensuring timely and efficient communication.

€¢ Provide personalized recommendations and proactive solutions to travel-related queries or issues.

€¢ Develop long-term relationships with corporate clients and maintain high client satisfaction scores.

€¢ Prepare travel itineraries and cost estimates for approval and budgeting.

€¢ Maintain accurate records of bookings, payments, invoices, and traveler profiles.

________________________________________

Required Skills & Qualifications

€¢ Bachelor€™s degree in Travel & Tourism, Hospitality, Business Administration, or related field.

€¢ Minimum 7 years of experience as a travel consultant or similar role.

€¢ Proficiency in travel platforms and other booking tools (., MakeMyTrip, Goibibo, Expedia, etc.).

€¢ Strong knowledge of domestic and international travel regulations, destinations, and procedures.

€¢ Excellent negotiation skills with travel vendors and accommodation providers.

€¢ Strong verbal and written communication in English; proficiency in Malayalam is a plus.

€¢ High attention to detail, multitasking abilities, and problem-solving mindset.

• Experience

  6 - 10 Years

• No. of Openings

  1

• Education

  Graduate (B.A, B.C.A, B.Com, BHM)

• Role

  Senior Travel Consultant

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office