Senior Travel Consultant

Life Pharmacy

role : travel consultant

company: life pharmacy (-)

job location: kochi, kerala , india

job type: full-time

experience: minimum 6 years in travel consultancy or related fields

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job summary

we are seeking an experienced and highly organized senior travel consultant to join our dynamic travel operations team. the ideal candidate will have 7+ years of experience in handling end-to-end travel arrangements, including hotel reservations, ticket bookings (domestic and international), and logistics coordination for corporate or individual clients. this role requires attention to detail, strong vendor management skills, and a client-first approach.

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key responsibilities

hotel reservations

manage end-to-end hotel bookings (domestic and international) based on client preferences, budgets, and travel itineraries.

negotiate rates and manage corporate tie-ups with hotel chains and accommodation providers.

ensure accurate documentation, booking confirmations, and special client requests (., early check-in, late check-out, room upgrades).

maintain updated records of preferred vendors and corporate rates.

travel ticket bookings

handle all air, rail, and bus bookings or other reservation systems.

suggest optimal routes and carriers based on cost, convenience, and preferences.

manage travel re-bookings, cancellations, refunds, and fare difference adjustments.

stay updated with visa regulations, travel advisories, and airline policies.

logistics & ground support

coordinate ground transportation (airport transfers, intercity cabs, etc.) and other travel-related logistics.

ensure seamless execution of complex itineraries, especially for group or corporate travel.

track travel schedules, delays, and provide real-time support to travelers.

support with travel insurance, forex requirements, and visa application processes.

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client & stakeholder engagement

serve as the main point of contact for clientsindividual or corporateensuring timely and efficient communication.

provide personalized recommendations and proactive solutions to travel-related queries or issues.

develop long-term relationships with corporate clients and maintain high client satisfaction scores.

prepare travel itineraries and cost estimates for approval and budgeting.

maintain accurate records of bookings, payments, invoices, and traveler profiles.

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required skills & qualifications

bachelors degree in travel & tourism, hospitality, business administration, or related field.

minimum 7 years of experience as a travel consultant or similar role.

proficiency in travel platforms and other booking tools (., makemytrip, goibibo, expedia, etc.).

strong knowledge of domestic and international travel regulations, destinations, and procedures.

excellent negotiation skills with travel vendors and accommodation providers.

strong verbal and written communication in english; proficiency in malayalam is a plus.

high attention to detail, multitasking abilities, and problem-solving mindset.

• Experience

  6 - 10 Years

• No. of Openings

  1

• Education

  B.A, B.C.A, B.Com, Bachelor of Hotel Management

• Role

  Senior Travel Consultant

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office