ï‚· Should have good business communication skill-Oral and Written
ï‚· Highly Energetic, helpful, and cordial approach with abilities to meet customer requirements
ï‚· Creating customer delight experience while on boarding new customers
ï‚· Ensure timely completion of tasks given by head and management
ï‚· Coordination with bankers, channel partners, internal team, and other departments
ï‚· Replying to customers via email, messages, etc.
ï‚· Ensuring timely collection of payment, following up with customer and banker for the sanction
letter and disbursement
ï‚· Making Agreements, Demands, NOC, and other related documents
ï‚· Act as a single point of contact (SPOC) between organization and the customer, Interacting with
the clients and channel partners on a regular basis & resolving their queries, complaints &
handling all client relations, handling customer queries for better customer satisfaction