Position Summary
The Security Guard plays a critical role in maintaining safety, discipline, and access control within Platinum Hospital Pvt. Ltd. The role includes monitoring hospital entry points, managing patient-attendant movement, safeguarding property, and responding to emergency situations while ensuring a secure and patient-friendly hospital environment.
Key Responsibilities
1. Access Control & Premises Security
- Monitor main gate, OPD/IPD entry, staff entrances, emergency unit and restricted access zones.
- Maintain proper verification of visitors, attendants, vendors & material movement.
- Ensure no unauthorized entry into ICU, NICU, OT, Pharmacy, Server Room, and sensitive areas.
- Conduct regular patrolling of floors, wards, parking and hospital perimeter.
2. Visitor & Patient Flow Management
- Guide patients to OPD, Diagnostic Areas, Billing, Wards politely and clearly.
- Maintain discipline in waiting areas and control crowd movement at peak hours.
- Enforce visiting hours and number-of-attendant restrictions per hospital policy.
- Support VIP patient and ambulance movements smoothly and respectfully.
3. Safety & Emergency Response
- Respond actively to Code Red (Fire), Code Blue (Medical Emergency), Code Pink (Child Missing), Code Violet (Violence).
- Assist in patient transfers, stretchers, wheelchair movement as required during emergencies.
- Operate fire extinguishers, emergency exits, and follow disaster evacuation protocols.
- Report and document incidents, altercations, suspicious activity without delay.
4. Asset & Inventory Protection
- Ensure safety of hospital equipment, pharmacy stock, medical records & cash points.
- Monitor inward/outward material through proper gate pass registers & vendor validation.
- Prevent theft, vandalism, property misuse or damage to hospital assets.
5. CCTV & Documentation
- Monitor CCTV surveillance room and maintain observation logs.
- Update daily incident book, visitor logs, fire drill checklists & handover reports.
- Coordinate with Admin, Nursing, Technical, and Maintenance departments for security support.
Skills & Attributes:-
- Alertness, disciplined appearance & strong observation skills
- Polite communication with patients, staff & attendants
- Ability to work under pressure & respond quickly to emergencies
- Physically fit with capability to stand/move for long hours
- Knowledge of fire safety, access control & basic first aid (preferred)
Qualification & Experience
- Minimum 10th / 12th qualified.
- Ex-servicemen or trained security personnel preferred.
- 1–3 years’ experience in hospital/security background desirable.
- Should be comfortable working in rotational shifts (Day/Night).