Hiring For Sales Support Executive (Female Candidates Preferred)

Job Role:

The ideal candidate should be highly soft spoken and ready to work in Customer Relationship Officer and make a better relationship with a customer.

Roles and Responsibilities:

€¢ Handling inbound calls, outbound calls, emails, and chats

€¢ The candidate should be good in handling the sales query and convert into success.

€¢ Strong knowledge of medical equipment.

€¢ Deepening relationships with the existing customer base of the company.

€¢ Should be able to provide customers with detailed information on products, services & offers.

€¢ Ability to handle all customer queries and complaints and resolved within TAT.

€¢ Ability to up-sell a company product to the customers.

€¢ Responsible to work upon undelivered cases and escalate wherever necessary.

€¢ Handling escalation cases and resolving customer queries by coordinating with product and operations team.

€¢ Ability to build rapport in diverse workforce in a multicultural setting.

** Agent should be proactive in handling the sales calls.

Competencies and Skills Required

Customer Relationship Officer plays a critical role in providing an interface between customers and the client company. The major skills and competencies that we are looking for in a candidate are:

€¢ Excellent communication and interpersonal skills

€¢ Ability to listen proactively.

€¢ Problem solving skills.

€¢ Ability to handle work well and maintain quality.

Qualifications/Other Requirements

€¢ Any Graduate

€¢ 2-3 years€™ experience in Tele-Calling or Voice Process

€¢ Healthcare candidates will be preferred.

Designation: Sales Executive

Salary: 22,000/- to 28,000/- Monthly CTC

Benefits:

· Provident fund (PF)

· Mediclaim Insurance

Workdays per week: 6 days (Rotational Week off)

Timing €“ 08:00am to 8:00pm (9 hours Shift)

Contact €“ Yashika€“

Company Name: Open Mind Services Limited

B3- 825, 8th Floor Spaze I Tech Park, Sohna Road, Gurgaon

• Experience

  1 - 3 Years

• No. of Openings

  4

• Education

  Graduate (B.A)

• Role

  Sales Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Open Mind Services Limited, B3-825, 8th Floor, Spaze i-tech Park Sohna Road Gurgaon