Hiring For Sales Support Executive (Female Candidates Preferred)

Openmind Services Ltd

Job Role:

The ideal candidate should be highly soft spoken and ready to work in Customer Relationship Officer and make a better relationship with a customer.

Roles and Responsibilities:

Handling inbound calls, outbound calls, emails, and chats

The candidate should be good in handling the sales query and convert into success.

Strong knowledge of medical equipment.

Deepening relationships with the existing customer base of the company.

Should be able to provide customers with detailed information on products, services & offers.

Ability to handle all customer queries and complaints and resolved within TAT.

Ability to up-sell a company product to the customers.

Responsible to work upon undelivered cases and escalate wherever necessary.

Handling escalation cases and resolving customer queries by coordinating with product and operations team.

Ability to build rapport in diverse workforce in a multicultural setting.

** Agent should be proactive in handling the sales calls.

Competencies and Skills Required

Customer Relationship Officer plays a critical role in providing an interface between customers and the client company. The major skills and competencies that we are looking for in a candidate are:

Excellent communication and interpersonal skills

Ability to listen proactively.

Problem solving skills.

Ability to handle work well and maintain quality.

Qualifications/Other Requirements

Any Graduate

2-3 years experience in Tele-Calling or Voice Process

Healthcare candidates will be preferred.

Designation: Sales Executive

Salary: 22,000/- to 28,000/- Monthly CTC

Benefits:

Provident fund (PF)

Mediclaim Insurance

Workdays per week: 6 days (Rotational Week off)

Timing 08:00am to 8:00pm (9 hours Shift)

Contact Yashika

Company Name: Open Mind Services Limited

B3- 825, 8th Floor Spaze I Tech Park, Sohna Road, Gurgaon

• Experience

  1 - 3 Years

• No. of Openings

  4

• Education

  B.A

• Role

  Sales Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Open Mind Services Limited, B3-825, 8th Floor, Spaze i-tech Park Sohna Road Gurgaon