- Place phone calls to potential clients from resources
- Perform script (with necessary adjustments) to ensure consistency of sales program
- Answer potential clients- questions about products or goals
- Generate between 5 and 15 sales leads per day
- Set appointments with prospective customers based on our associates- schedules
- Maintain computer, telephone and other equipment
- Communicate any problems, concerns or questions to existing and new client
- Refer customer complaints to supervisor for quality control
- Communicate respectfully and politely with potential customers at all times
- Follow up with existing and new client
- Drive customer acquisition of new products in conjunction with Sales.
- Provide implementation and operational support for new Key Accounts or new products.
- Provide direction, orientation, and training to sales, customer service, operations and commercial teams on new markets; segments; and products.
- Acquire business intelligence on market, players, operations, products and organization to support marketing, sales; products, & operations; in terms of development.
- Act as emergency/escalation contact window for key new customers.
Required Candidate profile
- Excellent written and oral communication
- Candidates Preferred from flexible packaging/Industrial Product Sales will be considered.
- Interpersonal skills & Good Negotiator
- Ability to think in a structured manner
- Ability to analyze data and convert into knowledge
- Ability to work cross-functionally
- Creative - ability to connect seemingly to disparate information
- Market knowledge & Segment understanding
- Tactful and Persuasive