revenue generation - achieving the targets on monthly basis
• assigning targets to the team members and efficiently extracting the work from the team
• prioritize target activities and user groups
• promote high-quality sales, supply and customer service processes
• forward up selling and cross-selling opportunities to the sales team
• aim to preserve customers and increase the renewal business
• increase the usage - footfall, conducting fitness activities etc., to motivate the customers and the team
• identify key staff in client companies to cultivate profitable relationships
• approach potential customers to establish business relationships
• design and promote activities to meet customer demand
• advertise and promote the centre to increase usage
• maintain high levels of customer care including customer grievances
• resolve customer complaints quickly and effectively
• understand customer needs and develop plans to address them
• prepare projections, monthly or weekly reports for senior management.
• manage maintenance & repairs.
• cash maintenance and record keeping
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