Telecalling sales executive

Pacific Placements and Business Consultancy Pvt. Ltd.

A telecaller is responsible for gathering leads and producing sales by speaking with prospective and current customers over the phone. Their duties include gathering information from the target market, following up with customers to provide new products or services and documenting customer feedback for follow-up actions.

Telecaller Duties And Responsibilities

Telecallers discuss with potential customers to inform them of the companys offerings and services. They ensure the prospects are aware of the brand along the journey and influence them to enter the sales funnel. Additionally, they engage with existing customers to collect data on the impacts of the companys merchandise or services, which they subsequently relay to the relevant divisions to improve the user experience

Interacting via various channels, such as live chat, emails, social media and direct calls

Modifying sales pitches in response to customer demand

Acquiring and retaining contact information databases

Put forward suggestions in accordance with the requirements of the consumer

Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action

Thanks and Regards

Poonam

Experience : 1 - 2 Years

No. of Openings : 5

Education : Higher Secondary, Any Bachelor Degree, B.Com, BAMS

Role : Sales Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India