Sales Administrator

Saiksha Agencies

Roles and responsibilities

1. Receiving and processing purchase orders from Sales Force. Process orders via email or phone.

2. Issuing sales transaction invoices.

3. Verifying orders, including customers' information and payment details.

4. Contacting customers by phone or email to answer queries and obtain missing information.

5. Maintaining and updating sales and customer records.

6. Compiling monthly sales reports.

7. Expediting orders through internal liaison.

8. Directing feedback from customers to relevant departments.

9. Identifying new products to add to those on offer.

10. Assess current team processes and procedures, identify opportunities for improvement, and implement them.

11. Develop individual quotas and assign territories for team members.

12. Assess individual performance through observation and measurement, and suggest corrective actions as needed.

13. Supporting the sales department with other administrative tasks, if requested.

14. Check data accuracy in orders and invoices.

15. Liaise with the Logistics department to ensure timely deliveries.

16. Communicate important feedback from customers internally.

17. Ensure sales targets are met and report any deviations.

18. Stay up-to-date with new products and features.

Requirements and skills

Proven work experience as a Sales administrator or Sales support agent

Computing skills and qualifications, including those related to word processing, spreadsheets, and presentations (MS Excel in particular).

Strong numeracy skills

Understanding of sales performance metrics

Ability to maintain a neat and presentable personality

Excellent organizational and multitasking skills, file clerking skills

A team player with high level of dedication

Ability to work under strict deadlines

Certification in Marketing, Sales or relevant field is a plus

Strong oral and written communication skills.

Ability to lead a team to meet quotas.

Experience : 0 - 1 Years

No. of Openings : 3

Education : Higher Secondary, Vocational Course, Diploma, Any Bachelor Degree

Role : Sales Administrator

Industry Type : FMCG / Food / Beverages

Gender : Female

Job Country : India