Sale Executive

Agarwal Pharma

SM Roles & Responsibility

1 Outbound calls to allocated parties and note orders from them and do billing simultaneously

2 Take care of party claim,expiry breakage and submit report to TL

3 Note down the Customer complaint/dispute and resolution and submit report to TL

4 Debtors realization

5 Sale analysis of assigned parties and submit report with reason & action plan to TL

Analysis points -

* Frequency, volume, company, expiry ratio, online order, No. of bills, ABV, No. of item, per line item value, No. of customer visited

Process -

* Download or copy the excel sheet of the day from google sheet and prepare the sheet with data for analysis

* Find out the ach % (current month vs last month or correct month target)

* Sort the parties as ach % (Highest to lowest)

* Select 5-10 parties in a day (complete in a week) from top to bottom

* Analysis & find out the reason of deficit about frequency from the ledger, outstanding, overdue, order value & company wise to know the reason for dropping the sale and how can regain the business

* Submit the analysis report with action plan ( how to achieve the target)

Some tools to increase sale (talking points) -

* Timely delivery (how can we supply in particular area at fixed time)

* No. of items & companies (we can serve 60-70% of customer requirement)

* Expiry/ breakage settlement in time

* To involve our DBs

* Ensure the next time business whenever you close the call of customer Achievement of target Weekly

6 Send request for Customer master Updation/addition Through mail to TL As on requirement

7 Shift existing customer and add new customer on Live Connect app and submit report to TL No. of customer with value Weekly

8 Discuss the status of parties before week off/leave days with the allotted SM.

Experience : 1 - 2 Years

No. of Openings : 10

Education : Post Graduate Diploma

Role : Sale Executive

Industry Type : Pharma / BioTech / Clinical Research

Gender : Male

Job Country : India