job profile
• design and implement quality management framework
• conduct process reviews to eliminate nvas, improve customer service and first-time-right processing
• publish process review reports
• track implementation of recommendations
• conduct process reviews to control processing errors, transaction outliers
• conduct risk assessment for processes
• recommend process controls
• publish process review reports
• track implementation of process controls
• conduct rca for customer complaints, process failures and non-conformance to sops
• design and maintain sops
• review adherence to sops
technical skills: mis , robotic process automation, sop
soft skills: good communication skills, problem solving, interpersonal skills, analytical thinking, process excellence, strategic thinking
educational qualification: software engineer, it
experience: 2 or more years of relevant experience
Experience
2 - 5 Years
No. of Openings
1
Education
B.C.A, B.Sc, M.C.A, Any Bachelor Degree, Professional Degree
Role
RPA Developer
Industry Type
Insurance / Claims
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office