RPA Developer Process Excellence Mumbai

Satvam Consulting Private Limited

Job profile

Design and implement Quality Management Framework

Conduct process reviews to eliminate NVAs, improve customer service and first-time-right processing

Publish process review reports

Track implementation of recommendations

Conduct process reviews to control processing errors, transaction outliers

Conduct Risk Assessment for processes

Recommend process controls

Publish process review reports

Track implementation of process controls

Conduct RCA for customer complaints, process failures and non-conformance to SOPs

Design and maintain SOPs

Review adherence to SOPs

Technical skills: MIS , robotic process automation, SOP

Soft skills: Good communication skills, problem solving, interpersonal skills, analytical thinking, process excellence, strategic thinking

Educational Qualification: Software Engineer, IT

Experience: 2 or more years of relevant experience

Experience : 2 - 5 Years

No. of Openings : 1

Education : Professional Degree, Any Bachelor Degree, B.C.A, B.Sc, M.C.A

Role : RPA Developer

Industry Type : Insurance / Claims

Gender : [ Male / Female ]

Job Country : India