- Greet and seat customers: Welcome patrons to the restaurant, guide them to their tables, and provide them with menus.
- Take and serve food and drink orders: Listen to customers' preferences, relay orders to the kitchen, and deliver dishes and beverages to tables.
- Ensure customer satisfaction: Check in with guests to make sure they are enjoying their meals and address any concerns or complaints promptly.
- Maintain cleanliness: Keep tables, dining areas, and service stations clean and organized to create a pleasant dining experience for customers.
- Assist with payment processing: Present bills to customers, process payments accurately, and return change promptly.
- Collaborate with kitchen staff: Communicate effectively with chefs and other kitchen personnel to ensure timely and accurate food delivery.
Skills and Expectations:
- Excellent customer service skills to provide a positive dining experience for guests.
- Strong communication skills to interact with customers, colleagues, and kitchen staff efficiently.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail to accurately record orders and fulfill customers' requests.
- Physical stamina to stand for long periods and lift heavy trays of food and beverages.