Receptionist

ENT Clinic

we need a candidate (female candidate shall be preferred) who is confident and smart with good communication skills. she should ideally be residing in gurgaon and should be able to join in next 7-10 days.

work timings

mon- sat- - 2pm

& 4pm-

key responsibilities:

• front desk management:

• welcome patients and visitors warmly and professionally.

• manage appointment scheduling and rescheduling efficiently.

• answer phone calls and emails promptly, addressing patient queries.

• ensure patient records are updated and maintain data confidentiality.

• clinic operations:

• supervise daily operations to ensure smooth functioning.

• manage billing, invoicing, and financial records with accuracy.

• maintain stock and inventory of medical and office supplies.

• coordinate with external vendors for maintenance and other services.

• patient interaction:

• provide a helpful and empathetic point of contact for patients.

• ensure timely communication of appointment reminders and follow-ups.

• address patient concerns professionally and escalate when necessary.

• assist with organizing and maintaining clinic records.

• prepare and manage reports and schedules for staff and doctors.

• work collaboratively with doctors and staff to ensure high-quality patient care.

• participate in team meetings to optimize clinic workflows and operations.

• ensure the clinic adheres to safety standards and maintains a clean, safe environment.

• uphold patient privacy and clinic protocols at all times.

work hours:

work is not overwhelming. work is regarding giving appointments, managing documentation of patients and managing opd of 20-30 patients and overall management of clinic.

• weekly off: sunday

• Experience

  1 - 5 Years

• No. of Openings

  3

• Education

  Diploma, Advanced/Higher Diploma, Higher Secondary, Secondary School, Vocational Course

• Role

  Receptionist

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office