WE NEED A CANDIDATE (female candidate shall be preferred) WHO IS CONFIDENT AND SMART WITH GOOD COMMUNICATION SKILLS. SHE SHOULD IDEALLY BE RESIDING IN Gurgaon AND SHOULD BE ABLE TO JOIN IN NEXT 7-10 days.
work timings
Mon- Sat- - 2pm
& 4pm-
Key Responsibilities:
• Front Desk Management:
• Welcome patients and visitors warmly and professionally.
• Manage appointment scheduling and rescheduling efficiently.
• Answer phone calls and emails promptly, addressing patient queries.
• Ensure patient records are updated and maintain data confidentiality.
• Clinic Operations:
• Supervise daily operations to ensure smooth functioning.
• Manage billing, invoicing, and financial records with accuracy.
• Maintain stock and inventory of medical and office supplies.
• Coordinate with external vendors for maintenance and other services.
• Patient Interaction:
• Provide a helpful and empathetic point of contact for patients.
• Ensure timely communication of appointment reminders and follow-ups.
• Address patient concerns professionally and escalate when necessary.
• Assist with organizing and maintaining clinic records.
• Prepare and manage reports and schedules for staff and doctors.
• Work collaboratively with doctors and staff to ensure high-quality patient care.
• Participate in team meetings to optimize clinic workflows and operations.
• Ensure the clinic adheres to safety standards and maintains a clean, safe environment.
• Uphold patient privacy and clinic protocols at all times.
Work Hours:
Work is not overwhelming. Work is regarding giving appointments, managing documentation of patients and managing OPD of 20-30 patients and overall management of clinic.
• Weekly off: sunday