job description
receptionist responsibilities:
greeting and welcoming:
welcome visitors, clients, and employees in a friendly and professional manner.
answering calls:
manage incoming phone calls, direct calls to the appropriate person or department, and take messages when necessary.
scheduling and appointments:
schedule appointments and meetings, coordinating with both internal and external stakeholders.
handling mail and packages:
sort and distribute mail, packages, and other deliveries. manage shipping and receiving as needed.
front desk appearance:
maintain a clean and organized front desk area, creating a positive first impression for visitors.
information and assistance:
provide information to visitors and employees, and offer assistance as needed.
office manager responsibilities:
administrative support:
assist with administrative tasks such as filing, document management, and data entry.
supervision and coordination:
supervise front desk staff and coordinate their activities. ensure smooth operations at the reception.
facility management:
oversee office facilities, ensuring they are well-maintained and equipped with necessary supplies.
budgeting and expenses:
manage office budgets, track expenses, and handle financial transactions.
staff coordination:
collaborate with different departments, manage schedules, and coordinate staff activities.
event planning:
organize company events, meetings, and conferences, handling logistics and coordination.
policy implementation:
ensure that office policies and procedures are implemented and followed.
problem-solving:
address and resolve any issues or challenges that arise in the day-to-day operations of the office.
vendor management:
liaise with vendors, suppliers, and service providers to ensure smooth operations.
report generation:
generate reports related to office activities, expenses, and other relevant metrics.
this combined role requires strong organizational and multitasking skills, effective communication, and