Key Responsibilities:
1. Greet visitors and direct them to the appropriate person or department: As a receptionist, you will be the first point of contact for visitors, so it is important to welcome them with a friendly demeanor and assist them in finding their way.
2. Answer and redirect phone calls: You will be responsible for answering incoming calls, taking messages, and transferring calls to the correct individuals.
3. Respond to emails and inquiries: You will need to manage and respond to emails in a timely manner, as well as address any inquiries from clients or employees.
4. Maintain office cleanliness and organization: Keeping the reception area clean and organized is essential to create a professional and welcoming atmosphere.
5. Assist with administrative tasks: You may be required to help with various administrative tasks such as filing, data entry, and scheduling appointments.
Required Skills and Expectations:
- Excellent communication skills: You should have strong verbal and written communication skills to interact with visitors, clients, and colleagues effectively.
- Organizational skills: Ability to multitask and prioritize tasks efficiently in a fast-paced environment.
- Proficiency in MS Office: Basic knowledge of Microsoft Office applications such as Word, Excel, and Outlook.
- Professional demeanor: Maintain a professional appearance and attitude at all times while representing the company.
- Punctuality: Be punctual and reliable in meeting scheduled work hours, deadlines, and appointments.