Female - Urgent Requirement For Receptionist/ Front Office Executive

  • icon job experience 1 - 6 Years
  • icon job opening 2 Openings
  • icon salary 1.0-2.8 Lac/Yr
  • icon job location Mumbai
  • icon job posting Posted 26 days ago

Key Skills

Receptionist

Job Description

Role & responsibilities

1. Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.

2. Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.

3. Optimizes patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

4. Keeps patient appointments on schedule by notifying provider of patients arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.

5. Comforts patients by anticipating patients anxieties, answering patients questions, and maintaining the reception area.

6. Ensures availability of treatment information by filing and retrieving patient records.

7. Maintains patient accounts by obtaining, recording, and updating personal and financial information.

8. Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.

9. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.

10. Helps patients in distress by responding to emergencies.

11. Protects patients rights by maintaining confidentiality of medical, personal, and financial information.

12. Maintains operations by following policies and procedures, reporting needed changes.

Preferred candidate profile

Candidate should be fluent in English and having experience as receptionist / Customer Care in Diagnostic Centre / Hospital are preferred.
  • Experience1 - 6 Years
  • No. of Openings2
  • EducationAny Bachelor Degree
  • RoleReceptionist
  • Industry TypeHospitals / Medical / Healthcare Equipments
  • GenderFemale
  • Job CountryIndia
  • Job TypeWork from Office

About Indira Healthcare & Lifestyle Private Limited - Apollo Clinic

Apollo Clinics are multi-specialty clinics run by Apollo Health & Lifestyle Limited (AHLL), a subsidiary of Apollo Hospitals Enterprise Limited (AHEL). AHLL is one of the largest players in the retail healthcare segment in India.

Apollo Clinics was founded in 2002 with the aim to bring healthcare of international standards within the reach of every individual. To achieve this, Apollo Clinics run a large network of Apollo Clinics with over 75 clinics, both owned and franchised in India and overseas.

Each Apollo Clinic is committed to not only providing consistently superior quality health care services but also addressing the day-to-day health care needs of the family. To maximize convenience and comfort, Apollo Clinic is an integrated model and offers facilities for Specialist Consultation, Diagnostics, Preventive Health Checks and Pharmacy, all under one roof.
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