Key Responsibilities
Front Office & Visitor Management
Visitor Greeting & Management: Warmly welcome guests, clients, candidates, and vendors upon arrival; verify their credentials, issue visitor passes, and direct them to the appropriate department or meeting room.
Call Handling & EPABX Management: Manage inbound and outbound calls efficiently via the EPABX/telephone system, routing inquiries to relevant staff members and recording clear messages when required.
Front Desk Decorum: Maintain a tidy, organized, and presentable reception area and waiting lounge at all times.
Administrative & Operational Support
Courier & Dispatch: Receive, log, and distribute incoming and packages; coordinate with local courier vendors for outgoing corporate correspondence and track dispatch receipts.
Appointment & Meeting Room Scheduling: Manage executive appointment calendars, schedule meeting room bookings, and coordinate hospitality requirements (water, tea, coffee) for guest meetings.
Attendance & Entry Logs: Maintain daily visitor entry logs, interview registers, and basic employee attendance/in-out records in MS Excel or Google Sheets.