front desk management: greet visitors, answer phone calls, and handle
inquiries in a professional and friendly manner.
appointment scheduling: manage the reception calendar, schedule
appointments, and coordinate with staff to ensure smooth operations.
administrative support: provide administrative assistance such as filing, data
entry, photocopying, and scanning documents as needed.
invoicing: generate and process invoices accurately using accounting
software or designated systems.
payment processing: handle cash, checks, and credit card transactions,
ensuring accuracy and compliance with company procedures.
customer service: assist customers with inquiries, provide information about
services or products, and address any concerns promptly and effectively.
maintaining records: keep records of appointments, invoices, payments, and
other relevant information organized and up-to-date.
communication liaison: serve as a liaison between clients, staff, and
management, relaying messages and ensuring effective communication flow.
office supplies management: monitor inventory levels of office supplies and
place orders as needed to ensure smooth operations.
adherence to policies and procedures: follow established protocols and
guidelines for reception, administration, and invoicing to maintain consistency
and efficiency in daily operations.