Real Estate Executive

Band Bajaa Baaraat

crm (customer relationship management) job typically involves managing and enhancing customer relationships to improve satisfaction, retention, and ultimately, business growth. this includes tasks like understanding customer needs, resolving issues, and implementing strategies to strengthen customer loyalty.

key responsibilities:

customer relationship management:

building and maintaining positive relationships with customers, acting as a primary point of contact for inquiries, feedback, and complaints.

customer service:

providing exceptional customer service, resolving issues, and ensuring customer satisfaction.

data analysis:

analyzing customer data to identify trends, segment customers, and personalize interactions.

strategy development:

developing and implementing strategies to improve customer engagement, retention, and overall customer experience.

cross-selling and upselling:

identifying opportunities to cross-sell or upsell products and services to existing customers.

collaboration:

working with sales, marketing, and other teams to ensure a cohesive customer experience.

crm system management:

may involve managing and optimizing the crm system itself, including implementation, integration, and troubleshooting.

key skills:

communication:

excellent verbal and written communication skills are essential for interacting with customers and colleagues.

problem-solving:

ability to identify and resolve customer issues effectively.

customer service:

strong focus on providing exceptional customer service and building customer loyalty.

analytical skills:

ability to analyze data, identify trends, and develop effective strategies.

technical skills:

depending on the role, may require proficiency with specific crm platforms (., hubspot, salesforce).

strategic thinking:

ability to develop and implement strategies to improve customer relationships and business outcomes.

• Experience

  1 - 5 Years

• No. of Openings

  2

• Education

  B.B.A, B.Com

• Role

  Real Estate Executive

• Industry Type

  Real Estate / Property / Construction

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  bangalore