Ramp Agent (Freshers) Asansol

We are seeking an Air Ticketing Agent to assist customers with booking flight tickets, managing inquiries, and providing travel-related support. This role is perfect for individuals looking to start their career in the travel industry, working in a dynamic office environment in Asansol, India.

Key Responsibilities:

1. Ticket Booking: Assist customers in selecting and booking air tickets based on their travel preferences, ensuring all details are accurately captured to avoid issues.

2. Customer Support: Respond to inquiries related to flight schedules, prices, and travel policies, providing clear and timely information to enhance customer experience.

3. Payment Processing: Handle ticket payment transactions securely, ensuring compliance with company policies while maintaining accurate financial records.

4. Travel Information: Provide clients with essential travel information, including visa requirements, baggage policies, and airport procedures to ensure a smooth journey.

5. Complaint Resolution: Address customer complaints and find appropriate solutions to issues related to ticketing and travel arrangements, striving to maintain customer satisfaction.

Required Skills and Expectations:

Candidates should possess strong communication skills and the ability to work collaboratively in a team. Attention to detail is crucial for accurately handling bookings and payments. A basic understanding of computers and ticketing software is essential. Additionally, a friendly and professional attitude is necessary to effectively engage with customers in a fast-paced environment.

• Experience

  0 - 1 Years

• No. of Openings

  88

• Education

  10th Pass

• Role

  Ramp Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata