the project manager assistant (pma) provides the organizational skills to interface with clients to meet their needs and requirements for their laboratory analysis
primary responsibilities
? closely work with the project managers as their replica.
? effectively communicate with clients to ensure that client goals are being met.
? answering basic technical questions
? send final reports to clients as per the worklist
? ensuring that customer turnaround times are met.
? ensuring that client analytical requests are accurately logged in.
? giving out pricing information and quotes.
? resolving ambiguities between company and client.
? checking reports for accuracy and completeness.
? signing and authorizing release of reports.
? coordinate the efforts of sample collection, sample receiving, and sample custody.
? respond to client inquiries or complaints.
qualifications/skill requirements
? qualifications for this position are a bachelor’s degree in a science or technical field and a general knowledge of the techniques and limitations of environmental testing.
? good organization skills and positively influence others.
? ability to develop plans to improve company’s effectiveness, quality and customer service.
? strong interpersonal and communications skills (written & spoken).
? strong computer skills.
? ready to work usa time basis.