Telesales- Customer Care | Axis BPO Process (Inbound + Cross Selling)

Job Description

About the Role

We are looking for confident and energetic candidates to join our team as Phone Banking Officers. This role offers an excellent opportunity to build a career in the banking sector by gaining strong customer service and sales experience while working with a reputed private bank.

Key Responsibilities

Interact with customers over phone calls and build strong relationships

Promote and upsell banking products and services

Handle customer queries and provide accurate solutions

Ensure high levels of customer satisfaction and service quality

Achieve assigned targets and earn performance-based incentives

Eligibility Criteria

Fresh graduates are welcome to apply

Undergraduates with 6–9 months of relevant experience can apply

Age limit: Up to 30 years

Required Skills

Good communication skills in English and Hindi

Customer-focused approach

Sales and convincing skills

Positive attitude and willingness to learn

Salary & Incentives

₹17,500 per month for freshers

₹18,500 per month for experienced candidates

Attractive performance-based incentives over and above salary

Additional Benefits

Shuttle facility available

Shift timings between 8:00 AM and 8:00 PM

Female employees will be assigned shifts only up to 7:00 PM

6 days working with rotational weekly off

Opportunity for top performers to move to direct bank payroll

Skills & Requirements

Required Skills

Excel

Calling

Communication

Preferred Skills

Banking

Experience

0 - 3 years

Education

Graduation (10 + 2 + 3)

Age Range

18 - 30 years

Languages Required

English, Hindi

• Experience

  0 - 3 Years

• No. of Openings

  600

• Education

  Graduate

• Role

  Phone Banking Officer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Altruist technology PVT ltd, Tech Boulevard, 3rd floor, Plot No. 6, Sector 127, (Tower - C)