WORK RESPONSIBILITIES
• Patient consultations and engagement.
• Patients follow up.
• Good knowledge of orthodontic treatment (Braces and Aligners)
• Identify the needs of Patients, resolve issues, and provide solutions.
• Handle inbound and outbound calls to Patient.
• Create and update/maintain records of the conversations with the Patient in the CRM.
• Ensure 100% adherence to schedule.
• Write and submit timely reports on performance, targets, and Patient queries.
CRITICAL REQUIREMENTS FOR THE ROLE (MUST-HAVES):
â—¦ Graduate, preferably BDS
â—¦ 0-2 years of experience.
â—¦ Excellent communication skills.
â—¦ Must be patient, positive, and professional.
â—¦ Ability to set and meet goals.