Freshers & Experience || Full Time || Passenger Service Agent

As a Passenger Service Agent (PSA), you will play a vital role in ensuring a smooth airport experience for travelers. Your responsibilities will include assisting passengers with check-in, handling their inquiries, and providing support throughout their journey.

Key Responsibilities:

1. **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and information for their flight.

2. **Customer Support**: You will address passenger inquiries, providing clear and helpful responses to ensure they have a positive experience.

3. **Baggage Handling**: You will assist with baggage check-in, ensuring proper tagging and handling of luggage, while also providing information about baggage policies.

4. **Flight Information**: You will keep passengers informed about flight schedules, gate changes, and delays, ensuring they are always aware of their travel plans.

5. **Problem-solving**: You will assist in resolving any issues or complaints that arise, working to find solutions and maintain customer satisfaction.

To be successful in this role, you should have good communication skills, a friendly attitude, and the ability to work in a fast-paced environment. Attention to detail and a willingness to help others are essential qualities. Previous experience is not required, but a passion for customer service is important. A minimum education of 10th grade is necessary. Your role will directly impact the passenger experience, making it crucial to be professional and attentive at all times.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  10th Pass

• Role

  Passenger Service Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 36 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  Kolkata