Openings For Passenger Service Agent || Freshers & Experienced

We are looking for a dedicated Passenger Service Agent in Kolkata, India, to provide excellent customer service to our passengers. This role is ideal for individuals with 0-1 year of experience and at least a 10th-grade education.

Key Responsibilities include:

- Customer Interaction: Greet and assist passengers with their inquiries and issues, ensuring a friendly and professional demeanor throughout all interactions.

- Check-In Support: Help passengers with the check-in process, including checking luggage and issuing boarding passes efficiently and accurately.

- Information Provision: Provide passengers with information regarding flight schedules, gate changes, and airport services, ensuring they are well informed.

- Problem Resolution: Address and resolve any passenger concerns or complaints promptly, maintaining a calm and positive attitude.

Required skills and expectations include:

- Communication Skills: Strong verbal communication skills are essential to interact effectively with passengers and colleagues.

- Customer Service Orientation: A friendly attitude and a desire to help others are critical, as this role directly influences passenger satisfaction.

- Attention to Detail: Being detail-oriented ensures that all procedures are followed and that passenger information is handled accurately.

- Teamwork: Ability to work collaboratively with others, as you will be part of a team focused on providing seamless service.

Ideal candidates should be adaptable, willing to learn, and capable of working in a fast-paced environment.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  10th Pass

• Role

  Passenger Service Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata