Lenskart is India€™s fastest growing optical business
Role: Optometrist
Position Summary: The incumbent shall be responsible providing the best customer experience in our
stores by ensuring high standards of eye testing quality.
Reporting Relationship: Would be directly reporting to Store Manager
Key Responsibilities:
Commitment to Customer Satisfaction
 Always putting the customers€™ needs first.
 Conducting competent and knowledgeable eye test.
 Greeting customers immediately when they enter store. Shows urgency in providing service to
customers and satisfying their needs friendly and high customers€™ service oriented eye test.
 Building a strong relationship with customers by engaging the customers by explaining the Eye
Exam Process.
 Exploring the underlying reasons for recurring customer problems and also going the extra mile to
find the solutions.
 Anticipating the problems before they occur and having a plan of action for them at store level
Competencies & Educational Qualifications: -
Diploma/Degree/Post Graduate Degree holder in Optometry with minimum 0-3 years of relevant
experience in the industry.
Entrepreneurial thinking mindset: Self-motivated and self-directed with an ability to think innovatively.
People Management: Ability to lead, manage & develop large teams in a fast paced environment.
Passion for Results: High degree of commitment with bias for execution excellence.
Customer Focus: Ability to design processes, systems & create an environment for enabling customer
delight.
Superior analytical, evaluative, and problem--solving abilities.