JOB DESCRIPTION• Responsible for interacting with the clients and solving their queries• Maintaining the records of customer interactions and follow up with the clients• Provide feedback of the clients to the concerned departments and authorities so as to improve the services• Handled customer interactions. Contacting potential clients via or phone to establish rapport and set up meetingsROLES AND RESPONSIBILITIES• Maintain constant communication with management, team, and clients to ensure proper operations of the organisation• Firmly work with respective team members to update the tickets• Substantiate to live the website on time with respective modification• Develop, implement, and maintain quality assurance protocols• Ensure that there must not find any critical fault on website and portal• Grow the efficiency of existing organisational processes and procedures to enhance and sustain the organization’s internal capacity• Actively pursue strategic and operational objectives• Ensure operational activities remain on time and within a defined budget• Oversee accounts payable and accounts receivable departments• Convincing and influencing ability• Aware about the technology (CRM, Website, Portal and Digital Marketing)• Excellent communication skills, Verbal and Written• Skills to work both independently and as part of a team
Experience
0 - 1 Years
No. of Openings
2
Education
Graduate
Role
Operation Executive
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office