Operations Coordinator

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job description: operation coordinator (rotational shifts)

position overview:

we are seeking a skilled and organized operation coordinator to join our team. as an operation coordinator, you will play a crucial role in ensuring the smooth operation of our 24/7 process. this position requires exceptional multitasking abilities, excellent communication skills, and a strong command of written english. the successful candidate will be responsible for responding to emails, and coordinating tasks to maintain efficient operations.

responsibilities:

coordinate operations: act as a central point of contact for all operational tasks and ensure timely and effective communication between team members, patient, insurance company.

handle emails: professionally and efficiently respond to emails while maintaining a high level of accuracy and attention to detail.

rotational shifts: work in rotational shifts to cover the 24/7 operational requirements of the process. adapt to changing schedules and ensure seamless transition during shift changes.

task management: ensuring deadlines are met and objectives are achieved.

email drafting: draft clear, concise, and professional emails for internal and external communications, including clients, patient, insurance team.

documentation: maintain accurate records and documentation of all operations-related activities, ensuring they are easily accessible and up to date.

compliance: ensure compliance with company policies, procedures, and regulations in all operational activities.

requirements:

excellent communication skills: fluent in written and spoken english with the ability to draft professional emails and communicate effectively with stakeholders.

multitasking abilities: capable of handling multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.

shift flexibility: willingness to work in rotational shifts, including nights, weekends, and holidays, to meet the 24/7 operational requirements.

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Operation Coordinator

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office