Onboarding Manager

Bonwic Technology

The Onboarding Manager (OM) is responsible for managing and overseeing the development and

implementation of LRNs solutions. It involves coordinating with various teams including Sales, Technical

Support, content developers, IT professionals, and Product Owners to ensure that projects are completed on

time, within budget, and meet the desired quality standards. The role will recommend best practice solutions to

any request or related issues within the LRN LMS.

Your responsibilities will include:

- Develop project plans, define milestones, objectives, scope, and timelines, and allocate resources to

complete the projects successfully.

- Prepare and communicate project updates to stakeholders and escalate issues to the project sponsor or

other relevant parties internal and external as and when required.

- Identify, evaluate, and manage potential project risks and develop contingency plans to minimize the

impact of risks on the project.

- Developing and maintaining standardized LRN LMS operational processes and procedures, guidelines,

and documentation.

- Monitor and evaluate project outcomes to ensure that project goals and objectives are met, and

identify areas for improvement.

- Liaise with Sales and Technology to help identify new opportunities, win new business and increase

sales.

- Provide support for LRN LMS administration, including catalogue management, security management,

technical interface support, and use.

- Ensuring proper governance model is followed, Report on product performance and Identify solutions

to reduce technical support costs.

- Reconfiguring existing learning/training to work within third party online learning platform.

- Address all platform-related queries on time and train customers to use the platform effectively.

- Establish best practices for LRN LMS site operation, administration & maintenance.

Experience : 3 - 8 Years

No. of Openings : 15

Education : Higher Secondary

Role : Onboarding Manager

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India