Job Title:
Customer Support Associate (Non-Voice Live Chat)
Company:
Process: AT&T US Telecom & Broadband Company
Location:
Marathahalli, Bangalore
Job Type:
Permanent role
Eligibility:
Qualification: 10+2 or Graduation
Age: Up to 30 years
Good verbal and written English skills
Salary:
Freshers: 15,853 per month + unlimited incentives
Experienced (1+ years): 17,850 per month + unlimited incentives
Shifts & Schedule:
US rotational shifts
5 days working, 2 rotational days off
2-way cab facility provided
Other Details:
Strong background verification (BGV) process
Opportunity to work for a reputed international process with performance-based incentives
Job Role:
Handle customer queries through live chat (non-voice process)
Resolve telecom and broadband-related queries
Ensure timely and effective responses maintaining customer satisfaction
Follow company processes and quality standards