Network Engineer

Roles and Responsibilities

To provide 1st level Technical support related to GPON and taking ownership of Ticket and follow up cases.

Visiting customer site and understanding customer requirement and configuring the devices

Taking Secure meeting session to support customer in trouble shooting network issues

Ensure that the tickets raised are closed as per SLA and if not escalate as per the escalation Matrix defined.

Desired Candidate Profile

Good Knowledge on Networking Layers & OSI layers.

Working and Troubleshooting on routing protocols like EIGRP, OSPF & Static route

Configuration of VLANs, RSTP, MSTP, IGMP, SNMP

Hands on experience on CISCO switches

Knowledge of Fibre Optic Network.--- GPON

Online support to client

Visit to client

Ready to travel within Kerala

Malayalam language is a must

• Experience

  2 - 7 Years

• No. of Openings

  1

• Education

  Graduate

• Role

  Network Engineer

• Industry Type

  IT-Hardware & Networking

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home