Job Description: AI/ML Engineer(Full-Stack Development)
Position: AI/ML Engineer
Type: Full-Time / Contract
Location: Remote / Onsite (Flexible)
Experience Level: 2-4 years (Intermediate)
About the Role:
We are a growing company looking for a versatile and self-driven AI/ML Engineer to lead the
development of an AI-powered customer support solution. You will be responsible for designing,
developing, and deploying a human-like conversational AI tool. This is a unique opportunity to
take ownership of the entire AI lifecycle while contributing to a groundbreaking product in a lean
and agile environment.
Key Responsibilities:
AI and Machine Learning Development
â— Design, train, and fine-tune AI models for sentiment analysis, speech recognition, and
conversational AI.
â— Build models that adapt to regional dialects, informal language, and varying emotional
tones.
â— Develop and optimize a self-training module that learns from human interactions.
Software Development
â— Design and develop APIs for seamless voice-based interaction and system integration.
â— Implement scalable and efficient backend architecture to support AI functionalities.
â— Build front-end interfaces or dashboards for training, monitoring, and analytics.
Integration
â— Integrate the AI tool with customer platforms, such as CRMs, telephony systems, and
email support tools.
â— Ensure compatibility with third-party tools like Twilio, Zapier, or AWS Connect for voice
functionalities.
Testing and Optimization
â— Conduct end-to-end testing to ensure high-quality performance and robustness.
â— Optimize algorithms for real-time response and low latency.
â—
Project Ownership
â— Manage data preparation and processing pipelines.
â— Collaborate with stakeholders to prioritize features for a minimum viable product (MVP).
â— Stay up-to-date with the latest AI/ML tools and frameworks for continuous improvement.
Required Skills and Qualifications:
◠Education: Bachelor’s or Master’s degree in Computer Science, Artificial Intell