MIS Analyst

ADP India Ltd

• to manage process performance data for all processes/functions performed in rpo india.

• using excellent planning and organizational skills to drive mis activities

• mis request tracking and issue tracking

• associate productivity, sla/tat, quality and adherence monitoring.

• support all processes in their reporting needs and providing the operations team data for rpo india and us teams.

• capacity planning and headcount / leave management.

• drive automation of production reports, performance tuning and optimization

• responsible for maintaining business continuity process & disaster recovery plan (bcp & drp) for rpo mis

• governing corporate policies and compliances.

eligible criteria:

• minimum of 4-7 years of experience.

• good to have- 1-2 years of people management experience

• excellent presentation both oral and written skills are required.

• proven ability to manage multiple projects simultaneously

• strong analytical and strategic skills

• willingness to work in different shifts (us time zone)

• knowledge of approaches, tools and techniques to improve the process and performance

• any graduation

technical / application / domain skillsets:

• ms excel 2010 / vba

• ms access 2010 / vba

• ms powerpoint 2010

• sql server 2008 r2 (basic t-sql knowledge and database concept)

• basic oracle pl/sql

• avaya cms / iex / nice

• wfm tools

• crystal reports xi

• ibm cognos tools

• any analytical tools

• any domain knowledge will be added advantages.

• Experience

  3 - 7 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  MIS Analyst

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office