key responsibilities
handle inpatient (ip) and outpatient (op) billing processes accurately and efficiently.
process and manage cash collections, receipts, refunds, and settlements.
verify and process insurance claims, coordinate with insurance providers, and resolve queries.
ensure timely generation of invoices and maintain accurate billing records.
reconcile daily billing and cash transactions with accounts.
assist patients and families with billing-related queries and provide clear explanations.
maintain confidentiality of patient and financial records in compliance with hospital policies.
identify billing errors/discrepancies and take corrective actions promptly.
collaborate with front office, accounts, and insurance teams for smooth workflow.
prepare and share periodic billing and collection reports with management.
requirements
any graduate with relevant experience.
3 - 5 years of experience in hospital/healthcare billing, with exposure to ip & op billing.
strong knowledge of insurance claim procedures and documentation.
proficiency in billing software and ms office applications.
strong communication and interpersonal skills for handling patients and internal teams.
ability to manage cash responsibly and reconcile accounts.