Manager Sales & Operations

• Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction

• Tele-Sales

• Establish & Manage Relationships / Engagement with the Clients.

• Oversight of team – organizes resources, sets  goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities

• Managing day to day Sales targets (B2C Sales)

• Responsible for following agreed governance model, escalation & communication plan

• To ensure team members achieve agreed standards in relation to their job assignments.

• To ensure training of new staff on the corporate policy rules to be adhered to

• To ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules

• To monitor and document work schedule of staff and absences.

• Experience

  10 - 19 Years

• No. of Openings

  4

• Education

  Graduate

• Role

  Manager Sales & Operations

• Industry Type

  Insurance / Claims

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office