Manager Sales & Operations

• responsible for managing the operations seamlessly and timely sla delivery along with maintaining high levels of employee and customer satisfaction

• tele-sales

• establish & manage relationships / engagement with the clients.

• oversight of team – organizes resources, sets  goals, call out strategy from executives and client on a day to day basis, reporting responsibilities

• managing day to day sales targets (b2c sales)

• responsible for following agreed governance model, escalation & communication plan

• to ensure team members achieve agreed standards in relation to their job assignments.

• to ensure training of new staff on the corporate policy rules to be adhered to

• to ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules

• to monitor and document work schedule of staff and absences.

• Experience

  10 - 19 Years

• No. of Openings

  4

• Education

  Graduate

• Role

  Manager Sales & Operations

• Industry Type

  Insurance / Claims

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office