 Manage the maintenance, preparation, and routing of deliveries
 Prepare accurate invoices
 Communicate with 3-wheeler drivers to ensure prompt pick-up and delivery of shipments
 Review purchase orders and shipment contents prior to releasing them from our facility
 Track and analyze mis-shipments to ensure they don’t occur again
 Respond to customer inquiries and refer clients to the appropriate channels
 Ensure quality of all services and processes within the facility
 Recruitment of electrical 3-wheeler drivers
 Document verification & conduct training for new joined drivers
 Map vehicles & drivers through Geo-mapping system
 Ensure to maintain discipline at the warehouse, Big Basket premises & at the customer end
 Maintain accurate & timely attendance of drivers
 Make payments on time
 Keep records of required compliances
 Maintain required MIS & send to HO on a timely basis
 Make timely changes in SOPs as per requirements
 Make vehicle maintenance plan as per schedule