*Role:* Lead Generation for Electricity, Gas, Broadband, Internet & Telecom leads in Australia
*Job Overview:*
Generate & qualify customer leads through outbound calls and digital outreach. Must ensure 100% compliance and data accuracy.
*Responsibilities:*
* Outbound calls & digital lead generation
* Plan comparison, new connection & provider switching leads
* Collect & verify customer details (address, bill, NMI/MIRN etc.)
* Update CRM with call outcomes
* Follow Australian compliance (APP, DNCR, TCP Code, ACCC, AER)
* Achieve daily/weekly/monthly targets
*Required Skills:*
* Outbound lead gen or B2C sales experience (utilities preferred)
* Knowledge of Australian utility market & switching process
* Strong communication & objection handling
* CRM experience + accurate data entry
* Target-driven & compliance focused
*KPIs:*
* Qualified leads count
* Lead approval & accuracy
* Conversion & call quality
* 100% compliance
*Shift:* AEST/AEDT aligned | Voice + Digital | Incentives available