*role:* lead generation for electricity, gas, broadband, internet & telecom leads in australia
*job overview:*
generate & qualify customer leads through outbound calls and digital outreach. must ensure 100% compliance and data accuracy.
*responsibilities:*
* outbound calls & digital lead generation
* plan comparison, new connection & provider switching leads
* collect & verify customer details (address, bill, nmi/mirn etc.)
* update crm with call outcomes
* follow australian compliance (app, dncr, tcp code, accc, aer)
* achieve daily/weekly/monthly targets
*required skills:*
* outbound lead gen or b2c sales experience (utilities preferred)
* knowledge of australian utility market & switching process
* strong communication & objection handling
* crm experience + accurate data entry
* target-driven & compliance focused
*kpis:*
* qualified leads count
* lead approval & accuracy
* conversion & call quality
* 100% compliance
*shift:* aest/aedt aligned | voice + digital | incentives available