Responsibilities:
1. Verify customer identities: Check and authenticate customer information to ensure compliance with KYC regulations and company policies.
2. Maintain updated records: Keep accurate and up-to-date records of customer details and transactions for auditing purposes.
3. Investigate discrepancies: Identify and investigate any discrepancies or red flags in customer information or documentation.
4. Communicate with customers: Reach out to customers for any missing information or clarification required for KYC compliance.
5. Assist in KYC process improvement: Collaborate with team members to suggest and implement improvements in the KYC process for efficiency and compliance.
Skills and Expectations:
1. Attention to detail: Ability to meticulously review and analyze customer information to ensure accuracy and compliance.
2. Good communication skills: Clear and effective communication with customers and team members is essential for this role.
3. Basic understanding of financial regulations: Knowledge of KYC regulations and procedures is preferred.
4. Organizational skills: Ability to maintain and organize customer records and information systematically.
5. Team player: Willingness to collaborate with team members and contribute to process improvements.