Urgently Hiring IT Manager/IT Service Delivery Manager For Pune(Sirwal)

Leading Pharma Packaging is a leading global manufacturer of comprehensive pharma packaging solutions for the pharmaceutical industry.

Key Responsibilities:

 Monitor daily operations with regards to service desk. Propose projects to improve services to end users for Global level.

 Propose a generic CAB/ Change Management process and ensure all IT departments follow the CAB instructions. Coordinate the CAB (Change Advisory Board)

 Monitor local Infrastructure . server hardware, network, software & operating systems. Pro-actively work together with the different IT Centre of Excellence to resolve any issue.

 SPOC for local business on any IT related questions, manage local IT budget and ensure customer satisfaction.

 Negotiate together with procurement team for Service Agreements with external providers.

 Management of CCTV surveillance system, Meeting Room VC devices and Telephone system.

Other Important Aspects:

• Solid infrastructure knowledge around Network (Fortinet, Cisco), Security and data centres (VMWare, Veeam). Cloud knowledge (Azure) is a PLUS

• Vendor management to deliver excellent service delivery to end customers.

• Experience of working in Tally Prime environment is an asset and experience of working in ERP (SAP/Oracle/JD Edwards etc.) environment is ‘good to have.

• Graduate in any specialization with / Diploma/ Degree in Computer Science/ Hardware & Networking

• Good understanding of IT Environment & Functional business needs with 7 to 9 years of Experience.

• Experience

  7 - 10 Years

• No. of Openings

  2

• Education

  Graduate (B.C.A)

• Role

  IT Manager

• Industry Type

  Printing / Publishing / Packaging

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office