International voice process

Black And White Business Solution PVT LTD

Hiring for Multiple MNC Bpos, One day interview process

ROLES AND RESPONSIBILITIES:-

Resolving customer queries through Calls, Emails, and Chats.

Handling social media and giving right solution to customers.

Co-ordinating with clients and resolving the complaints on real time.

Providing the highest quality as well as an accurate information within SLA

Answering incoming calls and responding to customers E-mail.

Documental call information according to the standard operating procedures.

Helping customers with their queries.

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Experience : 1 - 3 Years

No. of Openings : 50

Education : Diploma, Any Bachelor Degree

Role : International voice process

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India