International Voice Process Executive
Company: Spancore Technology
Location: Coimbatore, Tamil Nadu
Employment Type: Full-Time
Handled international customer calls and provided professional support to customers from different regions. Understood customer requirements, resolved queries and complaints, provided accurate information, and maintained a high standard of communication and customer service.
Key Responsibilities:
Handle inbound and outbound international customer calls.
Communicate professionally with customers from different countries.
Understand and resolve customer queries and concerns.
Provide accurate information about products and services.
Maintain customer records and update call details.
Follow company policies, process guidelines, and quality standards.
Meet productivity, quality, and customer satisfaction targets.
Escalate complex issues to the appropriate team when required.
Experience
0 - 4 Years
No. of Openings
20
Education
12th Pass
Role
International Voice Process Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
No. 347, DS Complex, Nehru Street,\ Ram Nagar Ghandhipuram,coimbatore