Lead International Voice Calling Process

Fraank Systems

Position: Team Lead

Location: Chennai (On-site)

Working Hours: hours/day

Working Days: 5 days/week

Schedule: Flexible shifts and working days, Rotational Week-off

Mandatory Skills:

MS-Office, PowerPoint

Understanding of LAN, WAN, OS concepts. Familiar with N/W topologies, IP addresses & subnets.

Graduate with 15 years of formal English Medium education

Excellent Communication Skills

Job Description:

Minimum of 2 years (Team lead) above 3 Years (Sr Team lead) in leading a team with relevant experience in Voice process, Sales, retention, Backoffice

Preferably from Telecom process, which will be an added advantage.

Experience relevant experience in Telecom / Call Center Service / prior experience of direct Customer Care interactions in a preferable international (English) call center, Hindi, and Malayalam

Good communication skills in English & Hindi

Experience : 2 - 3 Years

No. of Openings : 3

Education : Any Bachelor Degree

Role : International Telecaller

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India