Position: Team Lead
Location: Chennai (On-site)
Working Hours: hours/day
Working Days: 5 days/week
Schedule: Flexible shifts and working days, Rotational Week-off
Mandatory Skills:
MS-Office, PowerPoint
Understanding of LAN, WAN, OS concepts. Familiar with N/W topologies, IP addresses & subnets.
Graduate with 15 years of formal English Medium education
Excellent Communication Skills
Job Description:
Minimum of 2 years (Team lead) above 3 Years (Sr Team lead) in leading a team with relevant experience in Voice process, Sales, retention, Backoffice
Preferably from Telecom process, which will be an added advantage.
Experience – relevant experience in Telecom / Call Center Service / prior experience of direct Customer Care interactions in a preferable international (English) call center, Hindi, and Malayalam
Good communication skills in English & Hindi